Privacy Policy

This policy explains what information we collect when you browse or order from this website, and how we use it.

Information we collect

Order information: name, company, email, phone, shipping and billing address.
Enquiry information: anything you send through the quote form or by email, including drawings and specifications.
Technical data: IP address, browser type and pages visited, collected through cookies and standard server logs.

How we use it

To process and ship your order, to answer your enquiries, to issue invoices, and to improve the website. We do not sell your personal information.

Who we share it with

Only with the parties needed to fulfil your order: payment processors (Stripe, PayPal), carriers (DHL / FedEx / UPS), and our own factory and accounting. Each party receives only what it needs.

Cookies

We use cookies to keep your cart and language preference, and to measure traffic. You can disable cookies in your browser, but the cart will not work without them.

Data retention

Order records are kept for as long as required by tax and accounting law. Enquiry emails are kept for a reasonable period to support ongoing projects.

Your rights

You may ask us for a copy of your data, ask us to correct it, or ask us to delete it where we are not legally required to keep it. Email sales@makzone.shop.